Privacy Policy

Last updated: 18 September 2026

ORION TRANSACT INC. ("Orion Transact", "we", "us") respects your privacy. This Privacy Policy explains what personal information we collect through this website, why we collect it, how we use and protect it, and the rights available to you. It is drafted in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation of British Columbia, Canada.

Information we collect

We collect only the information you choose to provide through the contact form on this website: your name, company name, work email address, country and the content of your message. We do not ask for, and you should not submit, financial account details, identification documents or any sensitive personal information.

We also collect limited technical information automatically when you visit the site, including IP address, browser type and version, device type, referring page, pages viewed and the date and time of your visit. This information is generated by your browser and by our hosting infrastructure.

Why we use it

Information submitted through the contact form is used for one purpose only: to respond to your enquiry and to carry on the resulting correspondence. We do not use it for marketing, we do not add you to mailing lists without your explicit request, and we do not sell, rent or trade it.

Technical information is used to operate and secure the website, to diagnose faults, to prevent abuse and to understand aggregate usage patterns.

Consent

By submitting the contact form you consent to our collecting and using the information you provide for the purpose described above. You may withdraw your consent at any time by contacting us at the address given in this Policy, subject to legal and contractual restrictions and reasonable notice.

Disclosure and service providers

We do not disclose your personal information to third parties except to service providers who process it on our behalf and on our instruction, such as website hosting and email providers. These providers are bound by contract to use the information only for the purposes we specify and to protect it appropriately.

We may disclose personal information where required to do so by law, by court order or by a lawful request from a competent authority.

Storage location and cross-border transfer

Personal information may be stored or processed on servers located outside Canada. Where this is the case, the information may be accessible to courts, law enforcement and national security authorities of that jurisdiction under its laws. We select providers that apply appropriate safeguards.

Retention

We retain enquiry correspondence for as long as necessary to deal with your enquiry and for a reasonable period afterwards for record-keeping purposes, and no longer than required by applicable law. Technical logs are retained for a limited period and then deleted or aggregated.

Security

We apply administrative, technical and physical safeguards appropriate to the sensitivity of the information, including encryption in transit, access controls limited to personnel who need the information to do their work, and regular review of our systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

You may request access to the personal information we hold about you, ask that inaccurate information be corrected, and ask that information be deleted where we are not required to retain it. We will respond to your request within the time limits set by applicable law. We may ask you to verify your identity before acting on a request.

Complaints

If you are not satisfied with how we have handled your personal information, please contact us first so that we can address the matter. You also have the right to complain to the Office of the Privacy Commissioner of Canada and, where applicable, to the Office of the Information and Privacy Commissioner for British Columbia.

Changes to this Policy

We may update this Privacy Policy from time to time. The current version is always published on this page, with the date of the last update shown at the top.

Contact

ORION TRANSACT INC., 2416 Main St. Unit 398, Vancouver, British Columbia V5T 3E2, Canada.

Privacy enquiries: [email protected]