Frequently asked questions

  • Do you work with individuals?

    No, Flexify Finance as a services can be used by only by legal entities, and in certain payment methods with individual entrepreneurs.

  • What should we do to start working with Flexify Finance?
    • Register on our website;
    • Discuss with our manager on the terms of accepting payments and making payouts;
    • Complete website Precheck;
    • Complete your company verification;
    • Integrate our payment gateway and start accepting payments.
  • Business models and areas of business Flexify Finance does not support

    Flexify Finance provides services to a variety of online businesses in various industries, including e-commerce stores, digital content providers, software providers etc.

    However, we do not support certain business areas you can in see the list below:

    • CBD (Cannabidiol) products
    • Tobacco and alcohol
    • sales (including e-cigarettes and oils)
    • Tourism (hotel reservation/flight sales/tour sales etc.)
    • Charity
    • Deepfakes
    • Prostitution
    • Visas and driver's licenses services
    • Off-line services (providing physical jobs, work visas, local food delivery, etc.)
    • Replica of famous brands (Gucci, Chanel, Adidas, Rolex, etc.)
    • Branded goods sales (excluding that have certification )
    • Esoteric consulting (astrology, numerology, etc.)
    • Online course providers
    • Credits
    • Fake projects on popular websites
    • Sale of medicines, dietary supplements, cosmetics
    • Healthcare industry
    • IPTV - Internet television
    • Video hosting
    • The entertainment industry (film production, event management, etc.)
    • Сonsumables, consumer goods
    • Sites with symbols of radical organizations
    • Insurance
    • Crypto and forex trading signals
    • Web development, SEO, consulting services, web design, programming, project management, call center services
    • Arms and weapons trade
    • Illegal, non regulated or forex company regulated/based a high risk jurisdiction
  • Countries and territories Flexify Finance do not work with.

    Flexify Finance is a responsible financial institution with high level of compliance with worldwide regulations. According to our risk policies we do not provide our services to the legal, which registered and/or residing in the following countries:

    • Cuba (the Republic of)
    • Abkhazia (the Republic of)
    • Afghanistan (the Islamic Emirate of)
    • Artsakh Khojavend (territory of Azerbaijan)
    • Khojavend (territory of Azerbaijan)
    • Khojali (territory of Azerbaijan)
    • Khankendi(territory of Azerbaijan)
    • Belarus (the Republic of)
    • Bosnia and Herzegovina
    • Burundi (the Republic of)
    • Central African Republic
    • Congo (Democratic Republic of the ) - Kinshasa
    • Crimea (the Republic of)
    • Donetsk (region of Ukraine)
    • Guinea (the Republic of)
    • Guinea-Bissau (the Republic of)
    • Haiti (the Republic of)
    • Iran (the Islamic Republic of)
    • Iraq (the Republic of)
    • Kherson (region of Ukraine)
    • Lebanon (the Lebanese Republic)
    • Libya (the State of)
    • Luhansk (region of Ukraine)
    • Mali (the Republic of)
    • Myanmar / Burma (the Republic of the Union of Myanmar)
    • Nicaragua (the Republic of)
    • North Korea (Democratic People’s Republic of Korea / DPRK)
    • Northern Cyprus (Turkish Republic of)
    • Palestine (the State of)
    • Russia (the Russian Federation)
    • Somalia (the Federal Republic of)
    • Somaliland (the Republic of)
    • South Ossetia (the Republic of)
    • South Sudan (the Republic of)
    • Sudan (the Republic of the)
    • Syria (the Syria Arab Republic)
    • Taiwan (the Republic of China)
    • Transnistria (Pridnestrovian Moldavian Republic)
    • United States of America
    • Venezuela (the Bolivarian Republic of)
    • West Bank & Gaza Strip
    • Western Sahara (the Sahrawi Arab Democratic Republic)
    • Yemen (the Republic of)
    • Zaporizhzhia (region of Ukraine)
    • Zimbabwe (the Republic of)

    Please note that this list may change at any time as we continue to monitor changes in laws and regulations and update our policies accordingly.

    In addition, we reserve the right to refuse transactions from any country or merchant at our sole discretion based on factors such as risk assessment, compliance requirements and regulatory restrictions.

    Please also note that if the Ultimate Beneficial Owner (UBO) of a legal entity or its corporate structure is registered in and/or located in a prohibited country, we reserve the right to refuse service without requiring proof of UBO address. right. Our company's strict compliance with international sanctions and trade regulations is an important measure we take to ensure that our financial services are not used for illegal purposes.

    We are committed to providing customers with transparent and reliable payment services. Thank you for your understanding and cooperation in maintaining safe and reliable payment transactions.

  • Didn't find the information you need? Please, contact our support team